Refund policy

Your satisfaction means everything to us. Here's how our returns and exchanges work:

- Exchanges
We accept exchanges within 2 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags intact.

- Refunds
Refunds are accepted within 2 days of receiving your order under the same conditions. Once we receive and inspect the item, your refund will be processed promptly.

- Return Shipping
Return shipping costs are covered by the customer.

- Non-Returnable Items
Items that have been worn, washed, or damaged will not be accepted for return or exchange.

- How to Request
Reach out to us within your 2-day window to initiate a return or exchange and we'll guide you through the process.
— The Jaz the Label Team